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Wednesday 21 October, 2015 Written by Simon Collyer

EVIDENCE SESSION: Benefit delivery

9.30am, Wednesday 21 October, Wilson Room, Portcullis House

The Work and Pensions Committee is holding an inquiry into the timeliness and accuracy of benefit delivery by the DWP. Potential problems that can arise when benefits are delayed or underpaid include people resorting to food banks for emergency food rations.

This is the first oral evidence session for the inquiry, with organisations who offer benefits advice to claimants. The Committee will be exploring potential problems with benefit delivery and their impact on claimants, issues emerging from the roll-out of Universal Credit and possible options for improving benefit delivery processes.

Witnesses: Clarissa Corbisiero-Peters, Head of Policy, National Housing Federation, Rhiannon Sims, Policy Co-ordinator, Citizens Advice Scotland, Clare Jephcott, Islington Law Centre, and Sarah Seeger, Head of Customer Accounts, Curo

Witnesses: Peter Hughes, Group Manager, Wigan and Leigh Homes, Clare Hughes-Cross, Advice Services Manager, St Mungo's Broadway, and Carmel Keddy, Team Manager of Access and Information, Derbyshire County Council