Help For Claimants & Useful Websites

Monday 20 April, 2020 Written by 
Help For Claimants & Useful Websites

HELP FOR CLAIMANTS - Every Mind Matters campaign update.

Public Health England have launched a new phase of their Every Mind Matters campaign, to encourage more people to take steps to improve their mental wellbeing while at home. You can access it here: Every Mind Matters

Update on Universal Credit

The first claims received relating to the pandemic were on 16 March. From 15 April, these first new claimants were able to see how much they would receive, to be paid to them on 22 April. As people are new to Universal Credit and face different circumstances, they are being encouraged by the DWP to visit the Understanding Universal Credit website for further information and guidance.

When making a claim, people should do this online where possible. Claimants will be asked to input basic information about their personal circumstances and then the DWP will verify their identity. The Department have switched to a ‘don’t call us, we’ll call you’ system now so people do not need to try to contact the DWP after they have completed their online claim.

Since 16 March, the DWP have had more than 1.4 million new claims. Please bear thius in mind if you do not get the speedy service you hoped for.

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