Changes to Universal Credit

Wednesday 10 July, 2019 Written by 
Changes to Universal Credit

Changes to Universal Credit

Improvements have been made to help claimants understand their Universal Credit payments.

On the ‘Home’ page of a claimant’s online account, a ‘Payments' section is now available as soon as the claim is made that will display:

 

  • the date that the first statement should be available
  • the date they should receive their first payment
  • a version of the statement to show how their payment will be made up based on what they’ve declared

The design of the statement itself has also been improved to make it clearer.

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