We received a very nice apology today from HMRC. The telephone queues have been very long and we are told it is also the time of the year that are causing delays. Please see our previous article Taxpayer Avoidance.
We have we have done some good for our fellow citizens and members next time they have to contact HMRC.
If you have had a bad experience let us know. However we thank HMRC for contacting us and for noting our frustration with the long wait.
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