Taxpayer Evasion - yes you heard it correctly.
Anyone contacting the HMRC to talk about Tax Credits may find themselves being held in a queue for a mere 45 minutes to an hour or more, before being politely cut off.
HMRC say that the best time to call is between 8.30am and 10.30am, and 2pm to 4pm, Tuesday to Thursday when phone lines are less busy. Others might argue if those are the best times, what are the worse times like?
We are forwarding a complaint to HMRC and to the Prime Minister’s office. Five weeks is far too long to process a Working Tax Credit claim, people just starting a part-time job can really need this money.
Making it impossible to speak to a fellow human being is hardly giving support to people ‘doing the right thing’ in our leaders parlance.
‘Could do better’ as the Headmaster used to say.
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