Claims for Universal Credit are being taken over the telephone with Claiments having to field the cost of a call - that is unless you are like us and get others to call you back. So how much do calls cost in the UK in general?
Below is a sheet we hope you will print off and keep so you can use in future - at least till it is updated.
|
Number starts with |
Description |
Cost from landlines per minute (approximate) |
Cost from mobiles per minute (approximate) |
|
01 |
|||
|
02 |
Geographic numbers for specific parts of the UK |
Up to 9p |
8p to 40p |
|
03 |
|||
|
0300 |
|||
|
0345 |
UK-wide numbers |
up to 9p |
8p to 40p |
|
07 |
Mobile numbers |
6p to 32p |
8p to 40p |
|
070 |
Personal or ‘follow me’ numbers regulated by PhonepayPlus |
4p to 65p |
30p to £1.50 |
|
0800 |
|||
|
0808 |
Freephone service |
Free |
7p to 40p |
|
0843 |
|||
|
0844 |
Business rate numbers |
1p to 13p |
5p to 41p |
|
0845 |
Business rate numbers |
1p to 12p |
5p to 40p |
|
0870 |
Business rate numbers |
up to 12p |
5p to 40p |
|
0871 |
|||
|
0872 |
|||
|
0873 |
Business rate numbers regulated by PhonepayPlus |
11p to 15p |
5p to 40p |
|
118 |
Directory enquiry numbers |
50p to £4.00 |
50p to £4.00 |
|
09 |
Premium rate numbers regulated by PhonepayPlus |
9p to £2.95 |
75p to £3.00 |
|
101 |
Police non-emergency number |
15p (total cost per call) |
15p (total cost per call) |
|
111 |
Non-emergency medical advice |
Free |
Free |
|
999 |
Emergency services |
Free |
Free |
Get advice from Ofcom if you have problems with call charges or phone bills.
Ofcom Riverside House
2a Southwark Bridge Road
London SE1 9HA
If you want advice or to complain to Ofcom please call them on 0300 123 3333 or 020 7981 3040. They are open Monday to Friday from 9.00am to 5.00pm.
Website: www.ofcom.org
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