In March 2014, DWP announced that some offices were transferring to new postal addresses as part of a modernisation process.
However, DWP is still receiving incorrectly addressed post. This can result in delayed action for customers and partners.
External partners, including local authorities, should ensure they are using the correct postal address or Business Reply Envelope. Envelopes should not have any additional information, for example ‘FAO’, written on them.
ABC Note: Below is a full list of DWP postal Addresses. Please download.
ABC Note:
All customer phone lines to the Department for Work and Pensions (DWP) have become Freephone numbers.
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Wednesday 31 January, 2018
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Simon Collyer
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