System Error Leaves 1000 West Dunbartonshire Residents Without Housing Benefit

Around 1000 frustrated residents across West Dunbartonshire were left over Easter without housing benefit because of a system error.

People expecting to get housing benefit on Friday, April 6, were left without their money and told they would have to wait until Tuesday, April 10. The council estimated the number affected by the mishap to be around 1000 from across the local authority.

To give credit to the Local Authority, anyone facing hardship through the weekend because of the delay in payments was urged to apply to the council’s Welfare Fund in order to receive short-term assistance.