All calls to universal credit helplines are now free, the government has said.
There had been a row over the use of 0345 numbers which, while included in many free call packages, could cost up to 55p a minute.
The Prime Minister is being urged to ensure a phone line is open over all the festive period to assist benefit claimants. The Department of Work and Pensions pointed out a helpline in Scotland would also be open for use for claimants across the UK on 27 December, while also stressing the closures were usual practice for Bank Holidays.
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