DWP staff shortages are causing thousands of Personal Independence Payment (PIP) claimants to be sent home unseen from health assessment appointments.
Figures revealed by a DWP minister show that in 2018, 5,700 Personal Independence Payment (PIP) claimants attended their health assessment, only to be turned away due to the unavailability of a health professional.
PIP, which replaced the Disability Living Allowance (DLA) has been widely condemned by experts, charities, and front-line services, with some saying the controversial new system shows a “lack of humanity” from the Tory government, and has caused a culture of “inherent distrust” of the welfare system.
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