Changes to Child Maintenance Service And Child Support Agency Opening Hours

Child Maintenance Service

Child Maintenance Service and Child Support Agency opening hours will change from 6 February 2017. To allow staff to better respond at peak times, telephone lines will close 30 minutes earlier each evening, when fewer calls are received.

The new opening hours are:

Monday to Friday, 8.00am to 7.30pm

Saturday, 9.00am to 4.30pm

For existing Child Maintenance Service cases, parents and employers can access the self-service website 24 hours a day, 7 days a week.

New maintenance arrangements can be made by contacting Child Maintenance Options on 0800 988 0988.