Stirling Council to Provide Additional Support for Universal Credit Claimants

Tuesday 12 December, 2017 Written by 
Stirling Council to Provide Additional Support for Universal Credit Claimants

Stirling Council are to create a new group that’ll support residents receiving Universal Credit.

The group will focus on how claimants interact with the local authority and how they’re supported by council services.

They’ll report back in six months with any suggestions or enhancements required.

Universal Credit was piloted in the city back in 2015 and was then fully implemented in June this year.

The establishment of the group was recommended to Full Council via a motion by Community Planning and Regeneration Convenor Chris Kane.

councillor kane

Image: Cllr Kane

Cllr Kane said, “Universal Credit was rolled out in Stirling on 28th June and what became apparent very quickly was that it was having a big impact across multiple council services. 

“This Short Life Working Group has cross party support and will look at how we resource our services and our staff, who are doing an excellent job under challenging circumstances. 

“We need to ensure council policies and procedures are robust, flexible and able to provide support and mitigation to those who need our help the most.” 

As Universal Credit can only be claimed online, Stirling Council Libraries are providing access to IT and digital support and offering free training in digital skills.

Leave a comment

Make sure you enter all the required information, indicated by an asterisk (*). HTML code is not allowed.

Join
FREE
Here

GET STARTED

ABCorgdotnet Electoral Digital Registration Launched in Northern Ireland Today - Association of Pensions & Benefits Claimants CIC https://t.co/sKl9Tchz8d
5hretweet
ABCorgdotnet DWP Has Announced Highest Level of Personal Independence Payments (PIP) Will Have Annual Reassessments Every Ten Ye… https://t.co/DKrlCXbLro
6hretweet
ABCorgdotnet Santander Kindly Respond to Our Iceland Complaint - Association of Pensions & Benefits Claimants CIC https://t.co/y23jb9auHw
11hretweet
ABCorgdotnet DWP Response to The National Audit Office Criticism - Association of Pensions & Benefits Claimants CIC https://t.co/dHDCXDP3Qd
11hretweet
ABCorgdotnet High Court Rules Government Acted Unlawfully In Universal Credit Case - Association of Pensions & Benefits Claimant… https://t.co/cs4FdEcpyh